A Frame Cabin Stay

An A-Frame Mountain Escape in Linville

# Privacy Policy

**Effective Date:** August 29, 2026

At **High Country Stays**, accessible from [aframecabinstay.com](https://aframecabinstay.com/), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by High Country Stays and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

## 1. Information We Collect
We collect personal information that you voluntarily provide to us when you book a stay, sign up for our newsletter, or contact us directly. This information may include:
* **Contact Data:** Name, email address, phone number, and billing address.
* **Booking Details:** Dates of stay, number of guests, and special requests.
* **Payment Data:** Credit card details or other financial information processed securely via our third-party provider ([Lodgify](https://www.lodgify.com/)). We do not store financial information directly on our servers.

## 2. How We Use Your Information
We use the information we collect in various ways, including to:
* Process, manage, and confirm your vacation rental reservations.
* Understand and analyze how you use our website to improve performance.
* Communicate with you regarding your booking, updates, and promotional offers.
* Find and prevent fraudulent transactions or security issues.
* Comply with legal and tax obligations for short-term rentals in North Carolina.

## 3. Log Files and Cookies
High Country Stays follows a standard procedure of using log files and cookies. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and the number of clicks. This data is used to analyze trends, administer the site, and track users' movement on the website.

## 4. Third-Party Services
We share data with trusted third-party providers to operate our business efficiently:
* **Property Management Platform:** We use [Lodgify](https://www.lodgify.com/) to process direct bookings.
* **Payment Gateways:** Credit card transactions are processed securely through compliant payment gateways.
* **Analytics Providers:** We may use services like Google Analytics to evaluate traffic patterns.

These third parties are prohibited from using your personal information for any other purpose.

## 5. Your Rights and Choices
Depending on your location, you may have rights to access, update, correct, or delete your personal data. You can opt out of promotional emails at any time by clicking the "unsubscribe" link.

## 6. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

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